Mohamed Ali Noordin joined the ABX Group in 1991. Prior to that, he was with DHL-Malaysia and Skypak (TNT)-Middle East & Africa for 10 years in various senior management positions. As the person at the helm, he is responsible for providing the strategic direction for all the ABX Group Member Companies. Mohamed Ali’s vast experience in the courier service industry and his active participation in the day-to-day management of the Group have ensured the smooth running of the business operations. His regular involvement in the sales and marketing activities has enabled the organization to register more than RM45 million in the annual turnover. A master of his trade, his hands-on management style will propel ABX, which is currently the fastest growing courier service company in Malaysia, into a new era.

Ronnie Seow joined ABX in 1992 after being with DHL for about 8 years in various sales and management positions in Malaysia. Mr. Seow was also involved in developing and selling the idea of the Credit/Charge Card Distribution System in Malaysia that was adopted by various financial institutions. In his current position, he is responsible for the future direction of the organization, overseeing its strategic planning, forecasting and corporate modelling. With his vast experience, he manages the Group’s marketing operations countrywide, including brand management, advertising, image building and promotional activities, communications and public relations, seeing how the Group presents itself to the public and employees.

Abdul Halim Hafez is in charge of the management of the Group’s entire information & communication infrastructure and systems including their on-going development, project implementation and maintenance. Of great importance is the development of proprietary systems known as SMARTSHIP® and SMARTRAK® that process and record, among others, customer-related information under billing, accounting and shipment-tracking functions which are critical to business operations. While SMARTSHIP® was his improvement of an earlier design, the SMARTRAK® was designed on his own, both by applying his information technology expertise with cooperation from other Managers notably Wan Kamal and the late Jacey Wong in line with the organization’s aspiration to provide more technology-based services and solutions. Abdul Halim graduated from the University of Malaya as a Bachelor of Arts in Information Technology.

Siti Hawa, or fondly known as Siti Yazid, was appointed to her current post on 1st May 2009 to take over the responsibility from the late Jacey Wong who passed away on 21st April 2009. Siti Hawa joined ABX in November 1998 as Secretary to the CEO. In year 2000, she was promoted to the post of Executive Secretary but she resigned in March 2002 to join her husband who was on official posting to the USA. She rejoined ABX in December 2005, again as Secretary to the CEO. In June 2007, she was appointed as the Assistant Country Customer Care Manager, a post she held simultaneously with her secretarial position. Her vast experience in both functions, coupled with active participation in related trainings and courses, is a valuable asset in the performance of her new duties. Since 2007, Siti Hawa, being a Certified Customer Service Trainer, has been conducting various in-house customer service and handling trainings for the ABX staff.

Wan Kamal is trusted with the strategic responsibility of ensuring that the Group’s operations and operational infrastructure are managed efficiently and are cost effective. Daily, through the systems, he monitors the ground and airfreight movements within the Group’s network and identifies bottlenecks and other problems and ensures that they are timely resolved. His KPIs include the development of the airfreight hub in Subang as part of the organization’s expansionary program in the global distribution network. With his acquired knowledge in the information and communication technologies, he spearheaded the computerization of ABX’s countrywide operational processes. Previously, Wan Kamal was attached to various operational functions in DHL for 10 years.

Harfaz Halim upon joining the company in March 2012 as a Business Development Manager, he was tasked to realign the human resource, profit and loss together with the process management of both ABX Perak and ABX Johor. In February 2013, he was promoted to Country Services Manager. He now manages all front line aspects of the company business which encompasses Sales, Customer Services and Operations. Having studied Business and Marketing Management at Wharton Uni, his working experience of over 2 decades in Express Mail, Courier, both Air and Sea freighting, Warehousing and Project Logistics has made him a specialist in the industry. He started his career in DHL in 1991. After serving DHL for 15 years with 11 promotions, he joined Pos Malaysia for 3 years as the Deputy General Manager. Thereon, he was asked to join DHL again before his arrival in ABX.

Suhana Md Salleh joined ABX in 1999.She possessed a Bachelor In Accounting (Honors) from University Utara Malaysia, She is a member of Malaysian Institute of Accountants association and had undergone training in 6 Sigma (general Practice), 5S, Total Quality Management, Strategic Management, Key Performance Indicators (KPI), Debts Collection, Coaching Skills for Accountants and Human Resource Employment , conducted by National Productivity Corporation (now known as Malaysian Productivity Corporation). In her current position she is responsible for the planning, training and implementation of accounting and administration of facilities, processes and policies for the company

Abd Hamid joined the ABX Group in 2006 and was assigned in the Internal Control & Audit department. He graduated from Royal Melbourne Institute Technology University Melbourne with a Bachelor Business Administration in Marketing, Harley Davidson University in Business Management, Malaysian Institute of Management in Diploma in Management and also from Mara Institute Technology in Diploma in Accountancy. He was attached with Harley Davidson of Malaysia, as General Manager, IBEX Amalgamated Corporation Sdn Bhd as Group Corporate Planning Manager, Melewar Gentali as Aprillia Project Manager, Robertson Wilson Jamil (Haw Par Group) as Pro-Office Operations Manager, & AZHA Transportation as General Manager. His vast experience in general management, finance, marketing and operations has enabled him to promote methods operations processes. He is responsible for conducting organizational reviews and processes, and developing plans that support and introduce long term solutions for business and strategic issues that impact the company

Nik Muhammad Shahrul joined ABX in 2000. He graduated from Universiti Pertanian Malaysia with a BBA (Mass Communications) (Honors), and Diploma in Human Resources. He joined ABX Express as a Personnel Executive and has risen to the present position of Human Capital Manager. He is responsible for the sourcing of recruitments including the design, evaluation, and negotiation of all contracts for all human resources functions including welfare & health plans, corporate policies. He is also involved in formulating and implementing career and training plans to find and retain valuable talent in the company